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TwoBrides.com Return Policy
If you are not completely satisfied with your TwoBrides.com purchase,
please return it for exchange, credit, or refund, with the exception of
any personalized products or special orders. These are not returnable.
On the front of your packing slip (in plastic sleeve on outside of
box), note the reason(s) for your return and whether you wish to
exchange your item(s), credit the price toward another TwoBrides.com
purchase, or receive a refund. Enclose your packing slip with the item
and ship it, prepaid and insured, to:
Attn: Joe Mata for TwoBrides.com
2029 Westgate Drive
Carrollton, TX 75006
In order to receive a refund, products must be received in their
original condition with all original packaging.
Please also send us an email, alerting us that you are requesting a
return. If your item was shipped without a packing slip or if you have
questions, please contact Kathryn@GayWeddings.com.
We encourage you to include your Order Number with your name when
You may cancel any TwoBrides.com order prior to shipment. Personalized
orders may be canceled if the item has not yet been personalized.
To cancel, please email Kathryn@GayWeddings.com or call 703-875-3164 to
determine order status. Include or state your Order Number when
Damaged or Other Problem Orders
If your order is damaged, contact Kathryn@GayWeddings.com or
call 703-875-3164 for instructions regarding how to proceed.
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